Service – tuned into Medtech

teamtechnik systems are equipped with remote access. This allows us to provide help quickly, when required, without you having to wait for a service technician to travel to you. After all, your systems are born to run. But should you need one of our experienced service technicians to visit, they are never far away – anywhere in the world.

To ensure that you receive support fast, so you can maintain high levels of system availability, we offer a central service hotline.

• Immediate, efficient service and repairs – worldwide
• Highly qualified, experienced employees at our offices and in the field
• Service hotline manned by teamtechnik specialists
• Remote support – remote access
• Qualification measures and updating of documentation

Do you wish to introduce new processes or versions without investing in new systems? We can adapt and retrofit your existing system. Our engineers will devise an individual concept based on the current situation and your specifications and requirements, also taking into consideration the necessary qualification measures.

The services offered include modification of the mechanical and electrical components, adaptation of the software, updating of documentation and CMP-compliant qualification.

If required, we can update the safety systems and carry out new CE certification. This will enable you to make your production processes more efficient and increase your competitiveness.

Your production systems should be working, not waiting for spare parts. This is where teamtechnik's spare parts management comes into play to ensure you always have the right part immediately to hand, without having to keep too many spare parts in stock.

Original equipment packages – and your system is up and running

Drawing from our in-depth experience, we have created original equipment packages designed to enable wear parts to be replaced quickly. These packages only use original replacement parts. Quality-tested parts offer peace of mind when it comes to qualification, and have certified test results.

Spare parts service – always an informed choice

From selection to manufacture to installation of your spare part, teamtechnik’s experts are there for you. You can contact us at +49 7141 7003-113 or parts@teamtechnik.com.

Spare parts logistics – for rapid availability

In emergencies, every minute counts. We keep stocks of original spare parts in logistics centres all over the world, so we can reach you fast. We can also offer spare parts holding contracts (consignment stocks).

Spare parts optimisation – better every time

We secure long-term parts availability and organise replacements for discontinued components such as valve terminals, sensors or scanners. We also confirm that these components are compatible with your system.

Individualisation – customised solution

We will be happy to agree an individual and specific spare parts package with you to ensure your manufacturing is uninterrupted and that you can access your spare parts straight away.

Our resident engineers are a special feature of teamtechnik’s service. They make sure that customer systems are put into operation smoothly and quickly, and reduce ramp-up times.

We instruct and train your staff to obtain a high production output. Within the scope of this training, they learn how to operate, clean or maintain the system efficiently. Examples of standard training courses that we offer worldwide are:

Maintenance of mechanical and electrical components or training for system operators.

Do you need to relocate your system to a new production site?

Irrespective of where you need to move it, teamtechnik experts will safely perform the entire operation, from dismantling through logistics to installation, recommissioning and requalification. The result: a system with the renowned teamtechnik production quality at the new site in the shortest possible time.