With the help of mixed reality, you enter a new dimension of service quality with the TT Vision Assistance service package. The time it saves is one of the main advantages. Instead of having to wait for a service technician to arrive, you simply connect with them virtually.
TT Vision Assistance: YOUR ADVANTAGES, YOUR BENEFITS
- No travel time, fast on-site support
- Rapid problem-solving minimizes downtimes
- Your employee's hands are free thanks to TT Vision Assistance
- Our technician sees what your employee sees
- Getting oriented to the machine takes less time
- Display of information instead of file transfer
- Misunderstandings are avoided
- No software installation required
Application options
- Troubleshooting and fault elimination
- Repairs
- Production support
- Maintenance
- Training
Remote Support with TT Vision Assistance is like having a technician with you on site. Thanks to image sharing and the option of displaying information (circuit diagrams, markings, etc.), time-consuming searches and misunderstandings can be avoided.
With TT Vision Assistance you also increase the number of employees able to perform support tasks, since they are being instructed by our service technician.
Data security
The security of your data is our highest priority. Your data is controlled and transmitted upon your instructions only and on the basis of your consent as a user.
The data itself is transmitted over an encrypted connection. The transfer server ensures secure data transmission.
24/7 Service Hotline
Would you like to contact teamtechnik online?
Then use our online contact form!
24/7 Service Hotline
Would you like to contact teamtechnik online?
Then use our online contact form!
HQ reception
Would you like to contact teamtechnik online?
Then use our online contact form!
